Service


Focus on the research and development and production of color masterbatches, flame retardant masterbatches, and antibacterial masterbatches

Service Network


Mufan New Materials (Shanghai) Co., Ltd. takes Hai'an City, Nantong City, Jiangsu Province as production base, focusing on the production and sales of various plastic masterbatches. In order to meet customer needs and provide efficient and convenient services, we have built a wide range of service networks, including the following aspects:

Production Base

Our production facility is located in Hai'an City, Nantong City, Jiangsu Province. We have modern equipment and advanced production technology to ensure the stable quality of plastic color masterbatches, anti-UV masterbatches, antioxidant masterbatches and flame retardant masterbatches. Additionally, our technical team continuously conducts research and development to meet changing market demands.

Logistics & Supply Chain

We recognize that efficient, safe, reliable logistics and delivery services are key to a company’s success. We have a special supply chain management team to control raw material procurement, production planning, inventory management and logistics distribution to ensure the smooth operation of the supply chain. Our logistics system covers East China to ensure timely delivery and meet customer needs.

Sales & Technical Support

Our Shanghai office is based in Qidi Caohejing Industrial Park, Songjiang District, with a number of senior sales and technical staff. They not only provide customers with professional product consultation, but also provide personalized after-sales service according to the specific needs of customers to ensure that customers have a good experience in using our products.

Nationwide Service

We can meet customer needs through a comprehensive sales network and strong partnerships. No matter where our customers are, we ensure timely after-sales service and technical support to meet their operational demands.

Customer Relationship Management

To ensure the continuous improvement of products and services,we attach importance to communication with customers, regular follow-up visits and tracking customer feedback. At the same time, we are committed to establishing a long-term cooperative relationship and becoming a trusted partner of our customers.

Customer Feedback & Evaluation

We value the feedback and evaluation of every customer, which is the driving force to push us forward. We are fortunate to have established long-term and stable cooperative relations with many high-quality customers, who come from different segments and have diverse needs. In the process of meeting different customer needs, it also helps us to optimize solutions and continuously improve service levels.

Get Quote